by Darrell O'Donnell | Jan 4, 2014 | Leadership, Rants, Raves & Rambles
In advance of a blog post about how a technical team can make sure that it is working to back up an Ops team I have a few point to share. I used my MacBook Air and hadn’t figured out how to use a higher resolution (or how close to put my melon head to the... by Darrell O'Donnell | Jan 1, 2014 | Situational Awareness
In the previous article about Incident Mapping I covered off the main GIS integration bits – it’s about the map (not the GIS), it needs to be dead simple, the map is there for context (initially), layers (avoid!), and search. WHAT ABOUT MY INCIDENTS AND OTHER... by Darrell O'Donnell | Nov 29, 2013 | Situational Awareness
This is the 5th article in a series about Creating Incident Management System (IMS) Software. Once you’ve started logging activities, created incidents, and have your contacts in order the next logical thing to build into your IMS software is the ability manage your... by Darrell O'Donnell | Nov 22, 2013 | Information Exchange, Situational Awareness, Uncategorized
This is the 4th article in a series about creating Incident Management System (IMS) software. You’ve seen the contact binders and you have used them. You’ve seen the problems – people change and even if the same person is there, their contact details have... by Darrell O'Donnell | Nov 15, 2013 | Situational Awareness
In the previous articles we have covered several topics: Part 1 – Levels-of-Depth – The concept that the system should only expose complexity as a user needs to dive deeper into details. Part 2 – The Incident – The Incident provides the key...