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Make a DECISION. Don’t DITHER

Make a DECISION. Don’t DITHER

by Darrell O'Donnell | May 17, 2018 | Information Exchange, Leadership, Pattern Breakers, Rants, Raves & Rambles, Situational Awareness

Make a DECISION. Don’t DITHER. There are so many things that depend on decisions. In business, decisions often dictate whether a company sinks or swims. The same goes for life – a decision separates success and failure, and a decision is often the thing that...

VIDEO: How Do You Ensure You Have Your Operations Team’s Back?

by Darrell O'Donnell | Jan 4, 2014 | Leadership, Rants, Raves & Rambles

In advance of a blog post about how a technical team can make sure that it is working to back up an Ops team I have a few point to share. I used my MacBook Air and hadn’t figured out how to use a higher resolution (or how close to put my melon head to the...

Creating Incident Management System Software – Part 4 – Contacts

by Darrell O'Donnell | Nov 22, 2013 | Information Exchange, Situational Awareness, Uncategorized

This is the 4th article in a  series about creating Incident Management System (IMS) software. You’ve seen the contact binders and you have used them. You’ve seen the problems – people change and even if the same person is there, their contact details have...

Creating Incident Management System Software – Part 3 – The Log

by Darrell O'Donnell | Nov 15, 2013 | Situational Awareness

In the previous articles we have covered several topics: Part 1 – Levels-of-Depth – The concept that the system should only expose complexity as a user needs to dive deeper into details. Part 2 – The Incident – The Incident provides the key...

Keep the Machine Simple …

by Darrell O'Donnell | Dec 16, 2012 | Rants, Raves & Rambles, Situational Awareness

I was watching a very interesting TED video (Amos Winter: The cheap all-terrain wheelchair) about Amos Winter’s efforts to create a wheelchair for the developing world. His presentation and the apparent success of the program is very impressive. The engineering...
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